At Acquire BPO, we know direct sales. We provide specialised back office support for direct selling organisations, helping clients boost sales, drive better customer experience and improve service levels. Covering both the network marketing and party-plan models, our outsourcing services for direct selling help consultants and customers via phone, email and web chat, whether it involves orders and shipping, account modification, enrollment, refunds and returns, product enquiries, promotions, incentives, commissions, etc.
The Australian Direct Selling Industry generates upwards of $1.38 billion annually, ranking 24th globally for retail sales. To stay competitive, you need an experienced partner BPO for direct sales with the right resources, systems and processes so you can stay focused on your core business.
Outsourcing benefits for direct selling companies
Scalability & flexibility
Capability & performance
Technology & innovation
Outsourcing services for direct selling
- Accounting and Bookkeeping
- Automation & Intelligence
(Web/Chatbots), Email and Reporting)
- Compensation Plan Support
- Customer Service
(Inbound & Outbound)
- Data Cleansing
- Data Entry
- HR Outsourcing and Support
- Inbound Order-Taking & Upselling
- Order Processing
- Payment Processing and Tracking
- Product Enquiries
- Product Support
- Promotional Support
- Refunds & Returns
- Re-instatement and Retention
- Research and Information-Gathering
- Retention and Win-Back Programs (Promotions & Incentives)
Learn more about Acquire BPO’s one-stop shop for direct sales support
Our valued clients
Acquire BPO’s outsourcing solutions are trusted by the following client partners:
Why Acquire BPO?
Availability of resources
Seamless client experience
Security & compliance
Global PCI certification and compliance to standards and best practices including SOC 1&2, COPC, Australian Privacy Laws, Australian Financial Services Regulatory Framework and ISO/IEC 27001:2013.
99.999% network availability
Call centre services for direct sales that drive exceptional CX
Acquire BPO helped Nutrimetics improve KPIs and SLAs with excellent call handling for its extensive direct selling network.
Talk to us
Complete the form below to find out more about our award-winning direct sales outsourcing services today.